Frequently Asked Questions
Answers to common questions about Domino88.
01 What is the minimum deposit on Domino88 and which banks can I use?
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Domino88 allows a minimum deposit of Rp 5.000. You can fund your account via bank transfer using BCA, BNI, BRI, BSI, CIMB Niaga, or Mandiri. Deposits are processed instantly; avoid using third‑party transfers to prevent delays.
02 Is Domino88 licensed and regulated?
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Domino88 operates under a gaming licence issued by a recognised jurisdiction, which requires the platform to follow strict rules on fair play, player fund segregation, and dispute resolution. The licence details are displayed in the footer of the website. If you have concerns, you can request the licence number from customer support.
03 What are the terms of the welcome bonus for new members?
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New members receive a 20 % welcome bonus on their first deposit, up to Rp 100.000. The bonus must be rolled over five times (5×) on eligible games before withdrawal is allowed. The bonus expires after 30 days if the rollover requirement is not met.
04 How do I withdraw my winnings from Domino88?
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To withdraw, go to the ‘Withdraw’ section, select your bank, and enter the amount (minimum Rp 25.000). Withdrawals are processed within 24 hours after internal verification; large amounts may require additional KYC checks. Funds are sent to the same bank account used for deposits.
05 Why does Domino88 ask for identity verification (KYC) and what documents are needed?
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Domino88 performs KYC to comply with anti‑money‑laundering regulations and to protect your account from unauthorised access. You will need to upload a clear copy of an ID (KTP or SIM), a recent utility bill, and a selfie holding the ID. Verification usually completes within 1‑2 business days.
06 What customer support options are available if I encounter an issue on Domino88?
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Domino88 offers 24/7 live chat, email support ([email protected]), and a WhatsApp hotline for quick assistance. Response times are typically under 5 minutes for live chat. For security, always verify you are communicating through the official channels listed on the website.